NorthBase Floors ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or submit information through our forms.

Information we collect

We may collect the following information when you submit a form or contact us:

Contact information: name and email address
Message details: information you choose to include in your message or request

We may also collect limited technical information automatically (for example, browser type, device information, and basic usage data) through standard website logs and similar technologies.

What we do not collect

We do not collect payment information through this website.

How we use your information

We use information we collect to:

Respond to inquiries and provide requested information
Provide estimates or scheduling information (when requested)
Improve our website and customer experience
Communicate with you about your request (including follow-ups)

Estimates and accuracy

If our website provides any estimate or pricing guidance, it is provided for budgeting purposes only and is not a final quote. Final pricing is confirmed only through a written quote after we verify project details.

How we share information

We do not sell your personal information.

We may share information with service providers who help us operate our website or communicate with you (for example, website hosting, form processing, or email tools). These providers are permitted to use your information only to perform services for us.

We may also disclose information if required to comply with law, respond to lawful requests, or protect our rights and safety.

Data retention

We keep personal information only as long as reasonably necessary to respond to your request, maintain our business records, and comply with legal obligations.

Your choices

You can request that we update or delete your contact information by emailing us at [email protected].

Security

We use reasonable safeguards designed to protect information submitted through our website. However, no method of transmission or storage is 100% secure.

Childrens privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Oregon and Washington notice

This website and our services are intended for customers in Oregon and Washington. If you contact us from outside these states, you understand your information may be processed in the United States.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact

If you have questions about this Privacy Policy, contact NorthBase Floors at [email protected].

Privacy Policy